Shipping and returns policy:

Our FREE Delivery from Playz.Co.UK is usually dispatched within 24 hours from receiving the order. Orders may take between 3-5 working days from posting.

Please be advised that you may have to wait 21 days from despatch for us to investigate any non arrival of items.

Returns:

If, you do need to return a product please visit this link page and we will do our best to resolve any problems you may have.

http://www.butterfly-topup.co.uk/join_now/bf-returns.htm